Terms & Conditions
Last updated: May 2025
These Terms and Conditions (“Terms”) govern your use of the website StartSmart.ae (the “Site”) and the business-setup, advisory, and related professional services (collectively, the “Services”) provided by Start Smart Consultancy LLC, a company registered in Dubai, United Arab Emirates (“StartSmart,” “we,” “our” or “us”). By accessing the Site or engaging our Services, you (“Client,” “you,” or “your”) agree to be bound by these Terms.
1. Scope of Services
1.1 StartSmart assists clients with company formation, residency visas, tax compliance, investment advisory, and ongoing corporate support in the UAE.
1.2 The specific scope, deliverables, and fees for any engagement will be defined in a separate written proposal, quotation, or retainer agreement (“Service Agreement”).
1.3 In the event of a conflict, the Service Agreement prevails over these Terms.
2. Client Responsibilities
2.1 Provide accurate and complete information, documents, and signatures within requested timelines.
2.2 Ensure that all submitted information is lawful and does not infringe the rights of any third party.
2.3 Respond promptly to any clarifications required by government authorities.
3. Fees & Payment
3.1 All fees are quoted in UAE dirhams (AED) exclusive of 5 % VAT unless stated otherwise.
3.2 Invoices are payable in full within 7 calendar days of the invoice date.
3.3 We do not charge or accrue interest on outstanding amounts. Non-payment may, however, result in suspension of Services until the balance is cleared.
3.4 Government fees, third-party disbursements, and banking charges are payable in advance unless expressly included in the Service Agreement.
4. No Interest-Based Financing
4.1 StartSmart does not offer credit facilities, loans, or financing arrangements that generate interest.
4.2 All payment plans, if offered, are split-payment structures with zero interest added.
5. Confidentiality
5.1 Both parties must keep confidential all non-public information received during the engagement.
5.2 Confidentiality obligations survive the completion or termination of Services.
6. Intellectual Property
6.1 All reports, templates, and materials supplied by StartSmart remain our intellectual property until full payment is received.
6.2 After payment, you receive a non-exclusive, non-transferable licence to use the deliverables for your internal business purposes.
7. Compliance & Legal Disclaimer
7.1 We use reasonable care and skill but do not guarantee that licences, visas, or bank accounts will be approved; final decisions rest with UAE authorities and financial institutions.
7.2 StartSmart does not provide legal or tax opinions. Independent professional advice is recommended for complex matters.
8. Limitation of Liability
8.1 To the maximum extent permitted by UAE law, StartSmart’s aggregate liability for any claim arising from the Services will not exceed the total professional fees paid by you for the specific engagement that gave rise to the claim.
8.2 StartSmart is not liable for:
(a) indirect, consequential, or punitive damages;
(b) delays caused by government entities or force-majeure events;
(c) losses arising from inaccurate or incomplete information supplied by the Client.
9. Termination
9.1 Either party may terminate a Service Agreement with 30 days’ written notice.
9.2 StartSmart may terminate immediately if the Client:
(a) fails to pay an invoice within 30 days of its due date;
(b) provides false or misleading information; or
(c) engages in illegal activities.
9.3 Upon termination, fees for work performed up to the termination date become immediately due and payable.
10. Governing Law & Dispute Resolution
10.1 These Terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates.
10.2 Any dispute that cannot be resolved amicably within 30 days shall be referred to the exclusive jurisdiction of the Dubai Courts.
11. Amendments
We may update these Terms from time to time. Changes take effect once posted on this page. Continued use of the Site or Services after such changes constitutes acceptance of the revised Terms.
